privacy policy

Last updated: May 2026

Your privacy is a fundamental right — we are committed to protecting your data according to the highest security standards.

At Doses of Care Store, we believe your privacy is a fundamental and non-negotiable right. Therefore, we are committed to protecting your personal data according to the highest security standards and in full compliance with the Personal Data Protection Law in force in the Kingdom of Saudi Arabia.

1. The data we collect

We only collect the data necessary to complete your order and serve you in the best way possible:

•Personal data: First or third name

•Contact information: Mobile number and email address

Shipping details: city, neighborhood, street, and postal code

2. How do we use your data?

We use your data for specific purposes only:

• Processing your requests and updating you on their status regularly.

• Coordinating delivery with approved shipping companies.

• Providing support and customer service via WhatsApp or official communication channels.

• Send offers and updates — and you can unsubscribe at any time by contacting us on WhatsApp.

3. Payment data protection

We do not store any of your credit card or bank account data on our systems in any way.

All payments are processed through secure and encrypted gateways, approved by the Saudi Central Bank (SAMA):

• Mada range

Visa

Apple Pay

Tamara

4. Sharing data with third parties

We will not sell or share your personal data with any third party, except for our logistics partners and only to the extent necessary to complete and deliver your order:

• Approved shipping companies — to deliver your order.

• Electronic payment gateways — for processing the payment process only.

5. Data retention period

We retain your data for the entire duration of your interaction with the store.

If you request to delete your account, we will delete your data within 14 business days, unless there are pending requests or regulatory obligations that require us to retain it temporarily.

6. Your rights as a customer

According to local regulations, you have the right at any time to:

• Accessing your personal data registered with us

• Edit any inaccurate data via your personal account

•Request to delete your account and all your data

7. Contact us for privacy requests

For any inquiries or requests regarding your personal data, please contact us directly:

WhatsApp: 0553801032

8. Policy Amendments

We reserve the right to update this policy at any time to keep pace with regulatory or technical requirements.

Any material changes will be updated across the website and the Privacy Policy page, and the changes will become effective immediately upon posting.

Do you have a question about your privacy or personal data?

The Care Doses team is ready to answer all your questions.